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California poppies covering a Southern California hillside

RefRo support

Start with what you were trying to keep connected.

Imports, sources, mood boards, presentations, and exports all begin with the project context.

Before you write

Show me where the research flow broke.

Email supportbrandon@brandonptdavis.comReplies usually arrive within three business days.
01

Your Mac

Mac model and macOS version.

02

The action

Importing, organizing, building a mood board, presenting, syncing, or exporting.

03

The result

What happened and what you expected. Screenshots help when private research is removed.

Common questions

Find the part of the workflow that needs attention.

01

Importing images

Add images from Finder, supported browsers, the system photo picker, or the open panel. Some websites limit the information included in a drag or share, so missing source details can always be added manually.

02

iCloud

When iCloud sync is enabled, RefRo uses the Apple Account signed in on your Mac. RefRo does not operate a separate account system or research-library server.

03

Presentations and export

RefRo can prepare mood boards, reference cards, image pages, PDFs, Keynote files, PNG pages, and flattened PSD exports. The best format depends on what the next collaborator needs.